Crew Support
Long calls, red-eyes, months on the road, a body that hurts and a head that won't shut off. This work takes a lot out of people, and nobody gets a medal for carrying it alone. If you're in a rough stretch, reach out. It's free, it's confidential, and somebody is on the other end of the line any hour of the day.
In danger right now? Call your local emergency number: 911 (US, Canada, Mexico), 999 (UK) or 112 (Ireland and the EU).
Talk to someone, 24/7
- United States: 988 Suicide & Crisis LifelineFree, confidential support for any kind of emotional distress, not just crisis.Call or text 988, or chat online
- Canada: 9-8-8 Suicide Crisis Helpline24/7 support, in English and French.Call or text 9-8-8 · 988.ca
- US and Canada: Crisis Text LineRather type than talk? Trained counselors by text.Text HOME to 741741 (US) or 686868 (Canada) · crisistextline.org
- Mexico: Línea de la VidaFree, 24/7 line for mental health, substance use and suicide risk.Call 800 911 2000
- UK and Ireland: SamaritansFree, 24/7, someone to listen without judgment.Call 116 123 · samaritans.org
- Anywhere else: Find A HelplineFree crisis lines by country, by phone, text or chat.Find your country's line
Built for our industry
- BacklineMental health support for music and live event workers, and crew count. 24/7 line plus help finding care (case management is for US residents).Call 1-855-BLINE99 (254-6399), text 254-639 · backline.care
- Behind the ScenesThe entertainment technology charity. Counseling grants that help pay for therapy and treatment, plus basic needs grants.behindthescenes.org
- Entertainment Community FundMental health assessments, crisis counseling and referrals for people who work in entertainment.entertainmentcommunity.org
- Music Support (UK)For anyone working in UK music and live events. Not a crisis line, so call Samaritans if it can't wait.Email helpline@musicsupport.org · musicsupport.org
- Help Musicians: Music Minds Matter (UK)Mental health support for everyone who works in music.helpmusicians.org.uk
Got a crewmate who seems off?
You don't need the right words. Ask how they're actually doing, listen, and stick around for the answer. If it sounds serious, help them reach one of the lines above. Crew backs crew, on the deck and off it.
Loadout Certified isn't a crisis service and doesn't provide counseling. These organizations are independent, and we list them because they help.

